Returns & Shipping Policies
Returns & Shipping Policy
At Lion.shop, we want you to be completely satisfied with your purchase. Please read our Returns and Shipping policy below for more details on how we handle shipping and returns.
Shipping Policy
Domestic Shipping
We offer shipping to the United States and select countries. Please note that we currently do not ship to Europe or Africa.
Shipping Times
Once your order is processed, shipping times may vary based on the shipping method selected at checkout. Please allow for processing times before shipment. Standard shipping typically takes 5–7 business days, while expedited shipping may take 2–3 business days.
Shipping Fees
Shipping fees are calculated at checkout based on your location and selected shipping method. All shipping fees are non-refundable.
Order Tracking
After your order is shipped, you will receive a tracking number by email to monitor your shipment's progress.
Returns & Exchanges Policy
No Returns or Exchanges
Due to the nature of our products, we do not accept returns or exchanges. All sales are final.
Damaged or Defective Products
We take great care in packaging your order. If you receive a product that is damaged or defective, please contact us within 7 days of receiving your order. Provide photos or videos of the damaged or defective product, and we will assist you in resolving the issue, which may include a replacement or refund for defective items.
Incorrect Orders
If we accidentally ship the wrong item, please contact us immediately, and we will correct the error at no additional cost to you.
Additional Information
Order Cancellations
If you wish to cancel your order, please contact us as soon as possible. Once your order has been processed and shipped, we are unable to cancel or modify it.
Lost or Stolen Packages
Lion.shop is not responsible for any lost or stolen packages. However, if you believe your package has been lost, please contact the carrier directly for assistance.
Contact Us
If you have any questions about shipping, returns, or exchanges, please contact us at liondotshop@gmail.com.
This document was last updated on January 12, 2025.